At Amiellevia, operated by Sydnee Synergist Ventures LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, date of birth, age, location, and display name
- Profile Content: Photos, bio, pronouns (optional), interests, location preferences, and other information you choose to share
- Communications: Customer support inquiries and feedback
- Payment Information: Billing details processed securely through our payment processors (we do not store credit card information)
- Community Content: Posts, comments, event RSVPs, and other content you create within communities
Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Usage Data: App features used, time spent, interactions, and navigation patterns
- Location Data: Approximate location (with your permission) to show nearby users, events, and communities
- Camera and Photos: With your permission, we access your device camera and photo library to allow you to upload profile photos and community content
- Log Data: IP address, access times, error logs, and other diagnostic data
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Create and manage your account
- Connect you with other users, friendships, and communities
- Facilitate event discovery and attendance
- Process payments and transactions
- Send you updates, notifications, and promotional materials (with your consent)
- Improve our services through analytics and research
- Detect and prevent fraud, abuse, and security threats
- Comply with legal obligations and enforce our terms
- Provide customer support and respond to inquiries
3. How We Share Your Information
With Other Users
Other users can see your profile photo, username, and public community activity. Your profile information (such as bio, interests, and other personal details) remains private and is not visible to other users.
With Service Providers
We share information with trusted third-party service providers who assist us with:
- Cloud hosting and data storage
- Payment processing
- Analytics and performance monitoring
- Customer support tools
- Email and notification services
For Legal Reasons
We may disclose your information if required by law, court order, or to protect the rights, safety, and security of Amiellevia, our users, or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We do not sell your personal information to third parties.
4. Your Privacy Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and personal information
- Opt-Out: Unsubscribe from marketing emails and push notifications
- Data Portability: Request your data in a portable format
- Restriction: Request limitation of how we process your information
To exercise these rights, contact us at sampson@sydneesynergist.com
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication protocols
- Regular security audits and monitoring
- Access controls and employee training
- Secure cloud infrastructure with backup systems
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for:
- Legal compliance and record-keeping requirements
- Dispute resolution and enforcement of agreements
- Fraud prevention and security purposes
7. Children's Privacy
Amiellevia is intended for users aged 18 and older. We do not knowingly collect information from anyone under 18. If we become aware that we have collected information from someone under 18, we will delete it promptly.
8. Location Data
We use location data to show you nearby users, events, and communities. You can control location permissions through your device settings. Disabling location services may limit certain features.
9. Camera and Photo Library Access
We request access to your device camera and photo library to enable you to:
- Take and upload profile photos
- Share photos in communities and events
- Scan event tickets for check-in
- Update your visual content
10. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to analyze app performance and improve your experience. You can manage cookie preferences through your device settings.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy in the app or sending an email notification.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
Sydnee Synergist Ventures LLC
Email: sampson@sydneesynergist.com
13. Additional Rights
Residents of California, EU, and UK have additional rights under CCPA and GDPR respectively. Please contact us to exercise these rights.